How do I know if my order went through?
If you want to check the status of an order, first open the Requisition.
- On the Requisition Summary tab, make sure the Status is Completed (1) and a Purchase Order number was created (2). The next step is to check that the Purchase Order exported to SAP and was sent to the Supplier. Click on the view link to open the Purchase Order (3).
- In the Document Status section of the Purchase Order document, Workflow should be Completed and a Distribution Date/Time should be listed. Here is an example of a successful order:
Here is an example of a Purchase Order document that has not properly exported to SAP and was not sent to the Supplier:
You can also check the History tab for more information:
If you have any issues with your order, contact the uSOURCE Help Desk for assistance.
Still need help? Contact Us!