The Accessibility for Ontarians with Disabilities Act (AODA)
The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) became law on June 13, 2005. Under this landmark legislation, the Government of Ontario has developed mandatory accessibility standards that identify, remove, and prevent barriers for people with disabilities.
Public sector organizations must build accessibility into how they buy goods, services, and facilities — weighing accessibility alongside factors such as quality and cost, and incorporating accessible design and features wherever possible.
Procurement and the AODA
Accessibility should be considered every time the University buys something. When buying goods, services, or facilities, ask these questions to make sure accessibility standards are met — expand each area to review its checklist.
1For goods
- Can the product be used by someone:
- in a seated position?
- using one hand, or with limited upper-body strength?
- with limited fine motor skills?
- with vision loss or low vision?
- with hearing loss?
- Does the product meet ergonomic standards?
- Can it be customized to meet different needs?
- Are the instructions clear and easy to follow?
- Are support materials (e.g. manuals or training) available in accessible formats at no extra charge?
2For services
- Does the firm provide accessible customer service?
- Can the provider accommodate people of all abilities? For example, if you hire someone to do research, do their surveys and interviews accommodate people with different disabilities?
- Will the company use accessible signage, audio, and print materials? For example, will an event coordinator use high-contrast signage?
3For facilities
- Can someone using a mobility aid (e.g. wheelchair or walker) move through the facility?
- Are signs placed at an accessible height?
- Does the facility have emergency procedures to assist people with disabilities?
If you can’t find or use an accessible product, service, or facility, be prepared to:
- explain why; and
- when asked, provide that explanation in an accessible format or with communication supports.